Shipping Policy

Shipping Policy

Shipping Policy 

Thank you for visiting and shopping at Deaconess Hospital. Following are the terms and conditions that constitute our Shipping Policy.


Domestic Shipping Policy 

Shipment processing time 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

USPS Priority Mail

2-3 business days

$ varies by zip code

USPS Priority Mail

1-2 business days

$ varies by zip code





Delivery delays can occasionally occur.


Shipment to P.O. boxes or APO/FPO addresses 

Deaconess Hospital ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.


Shipment confirmation & order tracking 

You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.


Customs, duties and taxes 

Deaconess Hospital is not responsible for tariffs, taxes or customs fees applied to your order. All fees imposed during or after shipping are the responsibility of the customer.



Deaconess Hospital is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. 

Please save all packaging materials and damaged goods before filing a claim.


International Shipping Policy 

We currently do not ship outside the U.S.